The sales role should be focused on building trust, problem solving and client value all of which requires on understanding (pull) rather than a product or service promotion (push).
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We believe that when done correctly, selling is an art form and we are proud to help in the change towards a more positive and professional image of the sales world.
Why we do it
WHAT WE DO
We work with senior management to understand the organisation’s drivers and initiatives together with their various goals to inform the subsequent sales development.
The success of the sales transformation lies with the sales managers and directors so we help them to “do” less and manage more.
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Sales management hit target when the team members hit their targets so the sales manager’s primary role is to grow their team’s skill, attitude and knowledge in their client approach. We then agree our respective roles in the development of each team member throughout the development and long into the future.
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The sales team development is founded on consultative selling but with the appropriate addition of C-level sales techniques (challenging thinking, developing financial language, future visioning). Each session is contextualised towards the industry language and culture together with the business needs and the team in front of us.
Our global network of trainers have been in sales and management positions within industry and have the battle scars to prove it so our sessions are not purely theoretical and we flex the sessions depending on the situation we see.
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We help the team to develop and adopt their own measures of success in their sales development which can be used by the managers as part of their on-going coaching interventions.
This improves the training RoI and helps to reduce the subjectivity in there managerial conversations.
How we do it:
Our global network of trainers typically deliver face to face class room style sessions and virtual sessions using industry known packages or our clients preferred choice.
We can offer sessions in:
German
French
Spanish
Italian
Korean
Mandarin
Russian
English
For virtual training sessions we provide a suitable producer English, Spanish and Chinese speaking capability.
3 cups
Flour
1½ cups
Butter
Carl O'Connell
English
Katherine Gomes
Spanish
Elen Oras
Administrator
Coie Lam
Mandarin
What else do we do?
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C-Level sales packages
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Sales and management coaching
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Sales organisation structural design
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Leadership and management programs
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Facilitation including in Customer Experience Centres
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Managing performance review conversations / difficult conversations
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Team development
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Presentation training (removing barriers to presentations)
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Finance for non-financial people
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Communication (behaviour) profiling using PRISM
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Online performance review tools
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CRM design support
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Sales tools to help position complex solutions in an interactive way
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Video / Audio review and recommendations of sales interventions
What do we not do?
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HR development
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Pay and remuneration consultancy
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Recruitment support
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Marketing development
Our methodology
01.
Understanding your business
Initially we aim to understand your business, goals, culture and language used within the organisation. This helps to contextualise the interventions we have with your teams.
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We work hard to make sure we get to the core of the problem to be solved and agree measures of success before the start of any programme.
02.
Leadership & Management
We work with the various management levels to agree their role in the development of the team (or teams) below them together with their requirements and measures of success.
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Working with senior management is especially important when we are asked to help with culture change which requires greater focus from senior management throughout the process
03.
Develop the team
Our sessions are highly participative and work at a level of values and beliefs to ensure that people are committed to their development actions and plans. We use real world examples to introduce various topics and encourage each person to complete a SMART action plan which the managers and then encouraged to review.
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Our sessions are fun, engaging and challenging and we pride ourselves on having some of the highest feedback results from our clients.
04.
Review progress & recommend future development
Where possible, we try to build in a follow up mechanism with the managers and teams that we develop as this has demonstrated higher return on training investment for our clients.
At the end of a programme or development session, we normally produce a report and recommendations for the future.
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